Payment Policy
Effective Date: March 11, 2025
At StoryViral, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the methods we accept for payment, as well as important information regarding the processing of payments for your orders.
1. Accepted Payment Methods
We accept a variety of secure payment options to provide you with flexibility during checkout. The following payment methods are available on our website:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A secure payment platform for credit card or bank transfers
- Apple Pay: For easy payments directly from your Apple device
- Google Pay: Secure payments via your Google account
2. Payment Security
At StoryViral, we take the security of your personal and payment information seriously. All transactions on our website are processed through secure encryption technology (SSL) to ensure your data is protected. We never store your credit card details and ensure all payments are handled by trusted, third-party payment processors.
3. Payment Authorization
Once you complete the checkout process, your payment will be processed and authorized. If there are any issues with payment authorization, such as insufficient funds or incorrect information, your order will not be processed until the issue is resolved. You will receive a notification if your payment fails.
4. Currency
All payments are processed in US Dollars (USD). If you are using an international payment method, please be aware that currency conversion fees may apply, depending on your bank or payment provider.
5. Payment Errors
In the event of a payment error, such as incorrect charges or duplicate payments, please contact our customer support team immediately at info@storyviral.xyz. We will work to resolve the issue and issue refunds or corrections as necessary.
6. Taxes and Fees
The total price of your order includes any applicable sales tax. Sales tax will be calculated based on your delivery address and applicable tax rates. StoryViral is not responsible for any other taxes or fees that may apply, including duties or customs fees for international orders (if applicable in the future).
7. Order Confirmation and Payment Receipt
After your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email serves as both an acknowledgment of your order and a receipt of your payment. Please keep this confirmation for your records.
8. Refunds and Cancellations
Refunds will be processed to the original payment method in accordance with our Refund and Return Policy. If you need to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled, but you can return it following our Refund and Return Policy.
9. Changes to Payment Policy
StoryViral reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to ensure you are aware of any updates or changes.
10. Contact Us
If you have any questions or concerns about our Payment Policy, please contact us:
- Email: info@storyviral.xyz
- Phone: 508-830-0397
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Read StoryViral‘s Payment Policy to learn about our accepted payment methods, payment security, and how transactions are processed. Shop with confidence and secure payments.
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This Payment Policy ensures that StoryViral provides transparency regarding payment methods and security, while being optimized for search engines to improve visibility.