Shipping Policy

Effective Date: March 11, 2025

At StoryViral, we are committed to providing our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the details of our shipping process, including delivery times, shipping costs, and other relevant information to ensure you have the best experience when shopping with us.

1. Shipping Locations
We currently offer shipping within the United States. Unfortunately, at this time, we do not ship internationally. We strive to expand our reach in the future and will update our policy when international shipping becomes available.

2. Processing Time
Orders are processed and shipped within 1-3 business days of receiving payment. Please note that weekends and holidays may cause slight delays in processing times. You will receive an email confirmation with tracking information once your order has been shipped.

3. Shipping Methods and Delivery Times
We offer several shipping methods to ensure you receive your order in a timely manner. Delivery times depend on the shipping method chosen and your location. Typical delivery times are:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (available on select items)

Please note that delivery times are estimates and may vary based on factors such as weather conditions, carrier delays, or high order volumes.

4. Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. StoryViral offers free standard shipping on orders over $50 within the United States. For orders under $50, shipping fees will be applied based on the selected shipping method and destination.

5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your order directly on the carrier’s website. If you have any issues with tracking or delivery, please contact our customer support team.

6. Shipping Restrictions
We are unable to ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time. Additionally, certain products may have shipping restrictions due to size, weight, or other limitations.

7. Damaged or Lost Packages
If your package is lost or damaged during transit, please contact our customer support team at info@storyviral.xyz immediately. We will work with the carrier to resolve the issue and ensure that your order is either replaced or refunded.

8. Returns and Exchanges
For information about returning or exchanging products, please refer to our Refund and Return Policy. Return shipping costs are the responsibility of the customer unless the product is damaged or incorrect.

9. Changes to Shipping Policy
StoryViral reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review our shipping policy before placing an order to ensure you have the latest information.

10. Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to reach out to us:

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Discover StoryViral‘s Shipping Policy, including delivery times, shipping costs, and order tracking information. Shop confidently with reliable and fast shipping options.

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